Returns & Exchanges
At Robin Pickens, we want you to be completely satisfied with your home and textile purchases. If your item isn't the perfect fit for your space, we accept returns on unused and unwashed items within 30 days of delivery.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Authorization number.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its original, sellable condition.
Ship the Item
Affix the provided shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned goods, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing